How do I return Mk or John Wilson skating blades?
How to return defective or wrong size MK or John Wilson skating blades to us
If for any reason you wish to return your order you first
must contact us to obtain an RMA # (return merchandise authorization) After
receiving your RMA# you will have to return the merchandise in unused,
unscratched, unsharpened condition, furthermore return all hardware and in
original undamaged packaging.
Should the blades be used, scratched, sharpened or in any
way not as they were send out we will NOT accept any return. Furthermore if you
return any merchandise without an RMA#, or not in original condition you are
also liable for any and all shipping and handling charges.
Should you have ordered the wrong size, (please see our
sizing chart before ordering), we will charge a 35% restocking fee PLUS ALL
shipping charges will to be carried be the customer.
If in any event we made a mistake or the blades have a manufacturers
default please contact us before returning the item. In the event the blades
have an manufacturers default please e-mail us at least three (3) pictures so
we can forward this to the manufacturer plant and get a fast solution for you.
Should
we have made a mistake or the factory we will replace the blades at no cost to
you, and will also reimburse you for your shipping charges. We either need the
faulty blades in our possession or a security deposit before we can mail out
the new blades.
RETURNS on Special order skating
blades:
ALL K-pick, Parabolic, K-Pick &
Parabolic combinations, Revolution, Revolution & Parabolic, Gold Plated
& Gold Plated parabolic Skating blades are a Special Order. Should you have
ordered the wrong size, (please see our sizing chart before ordering), we will
charge a 50% restocking fee PLUS ALL shipping charges will to be carried be the
customer. ALL of these skating blade combinations are made to order, thank you for understanding, we wish
you the most fun with our blade selection and the best of luck in your
competitions.
We are looking forward of serving
you and all of your friends in the future.
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